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IPad A1893 -Restore mode - Error 4013

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  • IPad A1893 -Restore mode - Error 4013

    Hello,

    IPad crash while using it to play games. Customer said he was playing a game then an ads pop-up came and IPad rebooted. Now IPad always goes to restore mode. Data are not important. Restore, DFU failed with error 4013. I've tried on MacBook and Lenovo with three different cables.

    Here are the logs. IPad was never opened. I guess it's a Nand issue ?

    18:23:32.227: AMDeviceIoControl: GetOverlappedResult failed
    18:23:32.227: AMDeviceIoControl: failed, error 2, usbd status 00000000
    18:23:32.722: AMDeviceIoControl: GetOverlappedResult failed
    18:23:32.722: AMDeviceIoControl: failed, error 2, usbd status 00000000
    18:23:33.222: AMDeviceIoControl: GetOverlappedResult failed
    18:23:33.222: AMDeviceIoControl: failed, error 2, usbd status 00000000
    18:23:33.722: USBControlTransfer: error 2, usbd status 00000000
    18:23:33.722: command device request for 'getenv ramdisk-delay' failed: 2009
    18:23:37.715: <Recovery Mode Device 00D45BF8>: operation 6 progress -1
    18:23:37.715: Max file size is: 536870912
    18:23:37.715: sending file: C:\Users\charles\AppData\Local\Temp\Per7E2.tmp\Fir mw are\all_flash\RestoreDeviceTree_DeviceTree.j71bap. img4
    18:23:37.715: Sending Restore Device Tree
    18:23:37.715: sending ZLP to terminate transfer
    18:23:38.779: <Recovery Mode Device 00D45BF8>: operation 6 progress -1
    18:23:38.779: Max file size is: 536870912
    18:23:38.779: sending file: C:\Users\charles\AppData\Local\Temp\Per7E2.tmp\Fir mw are\all_flash\RestoreSEP_sep-firmware.j71b.RELEASE.img4
    18:23:38.779: Sending RestoreSEP
    18:23:38.842: <Recovery Mode Device 00D45BF8>: operation 7 progress -1
    18:23:38.842: Max file size is: 536870912
    18:23:38.842: sending file: C:\Users\charles\AppData\Local\Temp\Per7E2.tmp\Res to reKernelCache_kernelcache.release.img4
    18:23:38.842: Sending Restore Kernel Cache
    18:23:39.404: <Recovery Mode Device 00D45BF8>: operation 9 progress -1
    18:23:39.404: <Recovery Mode Device 00D45BF8>: Recovery mode succeeded
    18:23:39.404: Finished Recovery Restore Phase: Successful
    18:23:39.404: Starting micro-iOS operating system in RAM for restore.
    18:23:39.404: The iDevice will switch to Normal mode
    18:23:42.717: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281&MI_00#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\USB#VID_05
    AC&PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM:03_SCE P :01_BDID:18_ECID:001C09E10A500026_IBFL:3C_SRNM:[F9FWK9HXJF8M]#M
    UX1#f7e3edc5
    18:23:42.717: WinAMRestore::ProcessDevNodesChanges: device: 0x00d450a8, notify: 2, connected: 0
    18:23:42.717: WinAMRestore::ProcessDevNodesChanges: device: 0x053ae150, notify: 2, connected: 1
    18:23:42.717: AppleDevice::NotifyDisconnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281&MI_00#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\US
    B#VID_05AC&PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM :03_SCEP:01_BDID:18_ECID:001C09E10A500026_IBFL:3C_ SRNM:[F9FWK9HX
    JF8M]#MUX1#f7e3edc5, inst: 0x53ae150
    18:23:42.717: IBOOT, DFU \\?\USB#VID_05AC&PID_1281&MI_01#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\USB#VID_05AC&PID_1281#SDOM:01_C
    PID:8010_CPRV:11_CPFM:03_SCEP:01_BDID:18_ECID:001C 09E10A500026_IBFL:3C_SRNM:[F9FWK9HXJF8M]#MUX1#f7e3edc5, inst: 0x53ae
    150
    18:23:42.717: WinAMRestore::OnInterfaceRemoval: \\?\USB#VID_05AC&PID_1281&MI_01#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\USB#VID_05A
    C&PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM:03_SCE P: 01_BDID:18_ECID:001C09E10A500026_IBFL:3C_SRNM:[F9FWK9HXJF8M]#MU
    X1#f7e3edc5
    18:23:42.717: WinAMRestore::ProcessDevNodesChanges: device: 0x00d450a8, notify: 2, connected: 0
    18:23:42.717: WinAMRestore::ProcessDevNodesChanges: device: 0x053ae150, notify: 2, connected: 0
    18:23:42.717: Recovery mode device disconnected with ECID: 0xA500026
    18:23:42.717: Recovery mode device disconnected
    18:23:42.717: Device removed when in state Restoring, moving device to transition state
    18:23:42.717: Changing state from 'Restoring' to 'Transitioning'
    18:23:42.717: Waiting for the iDevice to reconnect after switch mode completed. The maximum waiting time is 10 minutes.
    18:23:42.717: Creating timer to monitor transition
    18:23:42.717: Creating a timer for 10 minutes
    18:23:55.875: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281&MI_00#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\USB#VID_05AC
    &PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM:03_SCE P:0 1_BDID:18_ECID:001C09E10A500026_IBFL:3D_SRNM:[F9FWK9HXJF8M]#MUX
    1#612b5097
    18:23:55.875: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281&MI_00#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\USB
    #VID_05AC&PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM: 03_SCEP:01_BDID:18_ECID:001C09E10A500026_IBFL:3D_S RNM:[F9FWK9HXJF
    8M]#MUX1#612b5097
    18:23:55.875: WinAMRestore::AddAppleDeviceToDeviceList, old disconnected device connects again
    18:23:55.875: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281&MI_00#{ED82A167-D61A-4AF6-9AB6-11E
    52236C576}\USB#VID_05AC&PID_1281#SDOM:01_CPID:8010 _CPRV:11_CPFM:03_SCEP:01_BDID:18_ECID:001C09E10A50 0026_IBFL:3D_SRN
    M:[F9FWK9HXJF8M]#MUX1#612b5097, inst: 0xd450a8
    18:23:55.875: WinAMRestore::ProcessDevNodesChanges: device: 0x00d450a8, notify: 1, connected: 0
    18:23:55.875: WinAMRestore::ProcessDevNodesChanges: device: 0x053ae150, notify: 2, connected: 0
    18:23:55.875: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 1
    18:23:55.875: AppleDevice::NotifyConnect: Interfaces total != arrived, no notification
    18:23:55.875: WinAMRestore::OnInterfaceArrival: \\?\USB#VID_05AC&PID_1281&MI_01#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\USB#VID_05AC
    &PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM:03_SCE P:0 1_BDID:18_ECID:001C09E10A500026_IBFL:3D_SRNM:[F9FWK9HXJF8M]#MUX
    1#612b5097
    18:23:55.875: WinAMRestore::AddAppleDeviceToDeviceList: \\?\USB#VID_05AC&PID_1281&MI_01#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\USB
    #VID_05AC&PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM: 03_SCEP:01_BDID:18_ECID:001C09E10A500026_IBFL:3D_S RNM:[F9FWK9HXJF
    8M]#MUX1#612b5097
    18:23:55.875: WinAMRestore::AddAppleDeviceToDeviceList, device already connected, new interface
    18:23:55.875: AppleDevice::SetDeviceID: AMD_INTERFACE_DFU \\?\USB#VID_05AC&PID_1281&MI_01#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\U
    SB#VID_05AC&PID_1281#SDOM:01_CPID:8010_CPRV:11_CPF M:03_SCEP:01_BDID:18_ECID:001C09E10A500026_IBFL:3D _SRNM:[F9FWK9H
    XJF8M]#MUX1#612b5097, inst: 0xd450a8
    18:23:55.875: AppleDevice::SetNotification: CONNECT, interface type: 1, id: \\?\USB#VID_05AC&PID_1281&MI_01#{B8085869-FEB9-404B-8CB1-1E5C
    14FA8C54}\USB#VID_05AC&PID_1281#SDOM:01_CPID:8010_ CPRV:11_CPFM:03_SCEP:01_BDID:18_ECID:001C09E10A500 026_IBFL:3D_SRN
    M:[F9FWK9HXJF8M]#MUX1#612b5097, inst: 0xd450a8
    18:23:55.875: WinAMRestore::ProcessDevNodesChanges: device: 0x00d450a8, notify: 1, connected: 1
    18:23:55.875: WinAMRestore::ProcessDevNodesChanges: device: 0x053ae150, notify: 2, connected: 0
    18:23:55.875: AppleDevice::NotifyConnect: Device type: 2, Interfaces total: 2, arrived: 2
    18:23:55.875: AppleDevice::NotifyConnect: IBOOT, IBOOT \\?\USB#VID_05AC&PID_1281&MI_00#{ED82A167-D61A-4AF6-9AB6-11E52236C576}\USB#
    VID_05AC&PID_1281#SDOM:01_CPID:8010_CPRV:11_CPFM:0 3_SCEP:01_BDID:18_ECID:001C09E10A500026_IBFL:3D_SR NM:[F9FWK9HXJF8
    M]#MUX1#612b5097, inst: 0xd450a8
    18:23:55.875: IBOOT, DFU \\?\USB#VID_05AC&PID_1281&MI_01#{B8085869-FEB9-404B-8CB1-1E5C14FA8C54}\USB#VID_05AC&PID_1281#SDOM:01_C
    PID:8010_CPRV:11_CPFM:03_SCEP:01_BDID:18_ECID:001C 09E10A500026_IBFL:3D_SRNM:[F9FWK9HXJF8M]#MUX1#612b5097, inst: 0xd45
    0a8
    18:23:55.875: Recovery mode device connected with ECID: 0xA500026
    18:23:55.875: Found known device, nudging state machine.
    18:23:55.875: _AMRecoveryModeDeviceFinalize: 00D45BF8
    18:23:55.875: Recovery mode device connected
    18:23:55.875: Transitioning device returned, continuing restore.
    18:23:55.875: Canceling timer
    18:23:55.875: Changing state from 'Transitioning' to 'Restoring'
    18:23:55.875: switch mode succeeds, continue flashing
    18:23:55.875: State Machine Dump, status:ERROR - [state:Recovery remaining-cycles:0] -> [state:RestoreOS remaining-cycles:1 (current state)]
    18:23:55.875: Unexpected device state 'Recovery' expected 'RestoreOS' (Probably caused by corruption or panic in the bundle's restored)
    18:23:55.875: Changing state from 'Restoring' to 'Error'
    18:23:55.875: State is now set to error: Unexpected device state 'Recovery' expected 'RestoreOS' (Probably caused by corruption or panic in the bund
    le's restored)
    18:23:55.875: Found AuthInstallRestoreBehavior and selecting behavior based on that.
    18:23:55.943: Flash error code: 4013.
    18:23:55.943: Flash error explanation: Unexpected device state 'Recovery' expected 'RestoreOS' (Probably caused by corruption or panic in the bund
    le's restored)
    18:23:55.943: Flash failed!
    18:23:55.944: ---------------------------------------------------------------------------------
    If it is not a hardware error, you may consider:
    1. Connect another genuine cable to the rear USB port of a fully powered case
    2. Repair drivers with the iTunes Utility in Toolbox and flash again later
    ---------------------------------------------------------------------------------
    18:23:55.944: Spent: 00 hour(s)01 minutes











  • #2
    You could rule out tristar first, but this is likely bad NAND. You can replace the NAND if you have the right reader to transfer the serial number to the new NAND then restore

    Comment


    • #3
      It's not tristar, I've tested it. Thanks, I'll shoot for NAND.

      Comment


      • Jessa_the_Professa
        Jessa_the_Professa commented
        Editing a comment
        The only way to "test tristar" is to replace it. Remember that tristar tester devices can only probe the 8 lines that go to the charge port, not the dozens that do not.
        Tristar is unlikely, but I have seen tristar faults cause error 4013 and no other symptoms. You have to rule it out by changing the chip, then focus on NAND

    • #4
      Ok. I'll go this way first then.Thanks

      Comment

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